Accessibility Statement

Accessibility Statement

We are committed to ensuring that our online store is accessible to everyone, including people with disabilities. We believe that shopping online should be a pleasant and barrier-free experience for all visitors, regardless of ability, device, or assistive technology used, and we are continually working to improve the usability and accessibility of our website.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They establish three levels of conformance: Level A, Level AA, and Level AAA. Our goal is to conform to WCAG 2.1 at Level AA, as this level is widely recognized as the standard for making web content accessible to the broadest range of users.

Accessibility is an ongoing effort. We regularly review our website and its content with the aim of identifying and correcting any accessibility barriers, and we work to raise the overall level of accessibility of our store over time.

Measures We Take to Support Accessibility

We take the following measures to help ensure the accessibility of our website:

  • Providing meaningful alternative text for images, so that their content and purpose can be understood by screen readers and other assistive technologies
  • Maintaining sufficient colour contrast between text and background, and supporting scalable text so that content remains readable when enlarged
  • Ensuring that key functionality can be operated using a keyboard, for visitors who are unable to use a mouse or other pointing device
  • Structuring pages with clear headings and organization, and writing content in plain, easy-to-understand language

Reporting Accessibility Issues

We welcome your feedback on the accessibility of our website. If you encounter any barriers to accessing our content or using our store, or if you need information in an alternative accessible format, please let us know so that we can assist you and work to resolve the issue.

You can reach us by:

We take all accessibility feedback seriously. When you contact us, please describe the issue you encountered and, if possible, the page where it occurred, so that we can investigate and address it as promptly as possible.