Privacy policy

This Privacy Policy explains how we collect, use, share, and protect the personal data you provide when you visit our website, place an order, or otherwise contact us. Please read it carefully so you understand your rights and how we handle your information.

1. Controller

The controller responsible for personal data processed on this website is:
Quitman Appliances
216 S Lee St
31643 Quitman, United States
Email: contact@quitmanappliances.com
Phone: +12292638103

If you have any questions about this Privacy Policy or about how your personal data is processed, please contact us using the details above.

2. Data We Collect

We collect different categories of personal data depending on how you interact with our website. Below is an overview of what we collect, when, and why.

2.1 When You Visit the Site

Our server temporarily logs certain technical information whenever you visit our website, including your IP address, the date and time of access, the URL requested, the referring page, your browser type, and your operating system. This information is used to keep the site secure, diagnose technical issues, and ensure the website functions reliably. The legal basis for this processing is our legitimate interest in the security and stability of our website (GDPR Art. 6(1)(f)).

2.2 When You Place an Order

To process and fulfill your order, we collect the information necessary to complete the transaction and deliver your purchase: your name, billing and shipping address, email address, phone number (optional), and payment details. This data is processed because it is necessary to perform the contract between us (GDPR Art. 6(1)(b)).

2.3 When You Contact Us

If you reach out to us with a question, request, or complaint, we store the content of your message together with your contact details so that we can respond appropriately and keep a record of our correspondence. This processing relies on the performance of a contract or pre-contractual measures, as well as our legitimate interest in providing customer support (GDPR Art. 6(1)(b) and (f)).

3. Sharing Data

We do not sell your personal data. We only share personal data with third parties in the following circumstances:

  • you have explicitly given your consent to the sharing;
  • sharing is necessary to fulfill a contract with you, for example to deliver your order;
  • we are required to do so by law or a binding order from a public authority; or
  • we have a legitimate interest in the disclosure under GDPR Art. 6(1)(f), provided this interest is not overridden by your rights and freedoms.

Any third party that receives personal data from us is only permitted to use it for the specific purpose for which it was shared.

4. Cookies

We use cookies that are strictly necessary for our website to function correctly, such as those enabling core shopping and checkout features. Optional cookies, such as those used for analytics or marketing purposes, are only placed on your device after you have given your consent through our cookie banner. You may withdraw or adjust your cookie preferences at any time through your browser settings or the cookie banner, where available.

5. Services We Use

Our website is hosted on the Shopify platform, provided by Shopify Inc., 150 Elgin Street, Ottawa, ON, K2P 1L4, Canada. Shopify processes certain data on our behalf as part of providing the hosting and e-commerce infrastructure for our store.

Payments are processed by our configured payment providers. Each payment provider processes your payment data under its own privacy policy and terms, and acts as an independent controller or processor for that data.

6. Your Rights

Depending on applicable law, you may have the following rights regarding your personal data:

  • the right to request access to the personal data we hold about you (GDPR Art. 15);
  • the right to request correction of inaccurate or incomplete data (Art. 16);
  • the right to request deletion of your data (Art. 17);
  • the right to request restriction of processing (Art. 18);
  • the right to request portability of your data (Art. 20);
  • the right to withdraw consent at any time, without affecting the lawfulness of processing carried out before withdrawal (Art. 7(3));
  • the right to lodge a complaint with a supervisory authority (Art. 77).

To exercise any of these rights, please contact us using the details provided in Section 1. We will respond to your request in accordance with applicable data protection law.

7. Right to Object

Where we process your personal data on the basis of our legitimate interest, you have the right to object to that processing at any time under GDPR Art. 21. If you object, we will stop processing your data for that purpose unless we can demonstrate compelling legitimate grounds that override your interests, rights, and freedoms, or the processing is necessary for the establishment, exercise, or defense of legal claims.

To exercise your right to object or any other right described in this policy, please contact us at contact@quitmanappliances.com.