Shipping policy

Order Processing & Handling Time

Once your order is placed and payment is confirmed, our team begins preparing it for shipment right away. Orders are typically processed and handed off to the carrier within 1-2 business days. Please note that handling time is separate from delivery time and does not include weekends or public holidays.

Delivery Time

After your order ships, you can expect it to arrive within 2-4 business days. Taken together with our handling time, most orders reach their destination within approximately 3-6 business days of being placed, though actual transit times may vary depending on your location and other factors outside of our control.

Shipping Regions

We currently ship exclusively within the United States. At this time we are unable to fulfill orders for delivery to addresses outside of this region.

Shipping Costs

Shipping costs are calculated automatically based on your order and delivery address. The exact cost will always be shown at checkout before you complete your purchase, giving you the opportunity to review the total cost of your order, including shipping, before finalizing payment.

Order Tracking

As soon as your order ships, you will automatically receive a confirmation email containing a tracking link. You can use this link at any time to follow your parcel's progress and get an up-to-date estimate of its arrival.

Delayed or Damaged Shipments

While we work to ensure every order arrives complete and on time, we understand that issues can occasionally occur during transit. If your parcel arrives damaged, or if it has not reached you within the timeframe stated above, please contact us as soon as possible at contact@quitmanappliances.com. When reaching out, including your order number will help us assist you more quickly. We will work with you to resolve the issue promptly.